Your Privacy is Our
Top Priority
At 77pb, every piece of your information is stored with the highest level of security. In this policy, learn what data we collect, why we collect it, and how we protect your privacy.
1. Introduction & Purpose of This Policy
77pb ("we", "us", or "the platform") provides an online casino and betting service for users in Bangladesh. This privacy policy explains what information we collect about you when you use the 77pb website or mobile platform, how that information is used, and what steps we take to protect your privacy.
By using our platform, you agree to the terms of this privacy policy. We may update this policy from time to time — if changes are made, we will publish them on this page. We therefore recommend reviewing this page regularly.
77pb believes that the most effective way to earn user trust is through transparency. This policy is a reflection of that transparency.
2. What Information We Collect
77pb may collect the following types of information:
2.1 Information You Provide Directly
When you register an account, log in, or contact our support team, you may voluntarily provide the following information:
- Full name and date of birth
- Email address and mobile number
- Bank account or mobile financial service details (bKash, Nagad, Rocket)
- Documents required for identity verification
- Any messages or complaints submitted via support chat
2.2 Automatically Collected Information
When you browse or use our platform, we may automatically log the following information:
- IP address and device type (desktop, mobile, tablet)
- Browser and operating system version
- Time of visit to the platform, session duration, and navigation path
- Game session data and betting history
- Information collected from cookies and similar tracking technologies
2.3 Information Received from Third Parties
For identity verification, fraud prevention, or payment processing, we may sometimes receive relevant information from trusted third-party providers.
3. Purpose of Using Information
Collected information is used only for the following legitimate purposes:
Account Management
Information is used to create, verify, and securely manage your account.
Transaction Processing
To securely process deposits and withdrawals and to prevent fraudulent activity.
Customer Support
To help resolve your issues via 24/7 live chat and email.
Service Improvement
Statistical analysis to improve the functionality and usability of the platform.
Legal Obligations
Retaining information as required to comply with applicable laws and regulations.
Security Assurance
Identifying and preventing suspicious activity to protect the security of the platform.
4. Cookies & Tracking Technologies
77pb uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our service.
4.1 Cookies We Use
- Essential Cookies: Essential for operating the core functions of the platform. Without these, the site does not work properly.
- Functional Cookies: Used to remember your preferences and settings, such as language or login status.
- Analytics Cookies: Collect information about how the site is used to help improve our service.
4.2 Cookie Control
You can control or delete cookies through your browser settings. However, disabling certain essential cookies may cause some features of the platform to not work properly.
5. Sharing Information & Third Parties
77pb never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete transactions. They are bound by strict privacy rules.
- Identity Verification Services: Minimum required information may be shared with trusted verification partners to confirm your age and identity.
- Legal Authorities: Information may be provided to government or law enforcement agencies when required by a valid legal order or investigation.
- Technology Service Providers: Providers offering technical support for platform operations may have limited access to certain data, but they may not use this information for any other purpose.
When sharing information with any third party, we ensure they comply with 77pb's privacy standards.
6. Data Security Measures
77pb has implemented industry-standard technical and organizational measures to ensure the security of your information:
- SSL Encryption: All data transmission between your device and our servers is protected by SSL/TLS encryption.
- Data Encryption: Stored sensitive information is kept secure using industry-standard encryption methods.
- Access Controls: Only authorized staff may access user information, and only when specifically required.
- Regular Security Reviews: Our systems undergo regular security testing, and any vulnerabilities identified are corrected promptly.
- Firewall & Intrusion Detection: Our infrastructure is protected by advanced firewalls and automated threat detection systems.
However, it is not possible to guarantee complete security for data transmitted over the internet. We make every effort, but users should also take responsibility for keeping their own passwords private.
7. Data Retention Period
77pb retains your personal information only for as long as it is necessary or legally required:
- Information for active accounts is retained for the duration of service provision.
- After an account is closed, financial and identity-related information is retained for the period required by applicable law.
- Information may be retained for an extended period for fraud prevention or legal claims.
- Once the required retention period has passed, information is securely deleted or anonymized.
8. User Rights
As a 77pb user, you have the following rights over your own information:
8.1 Right to Access Information
You may request at any time to know what information we have collected about you and how it is being used. To make this request, contact us at [email protected].
8.2 Right to Correct Information
If there is any error or inaccuracy in your information, you may request a correction. We will make the correction within a reasonable time after verification.
8.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.
8.4 Right to Object to Processing
You may object to the use of your information for marketing or analytical purposes. In such cases, we will give your request due consideration.
9. Protection of Minors
77pb is for persons aged 21 and above only. We do not knowingly collect any information from minors.
Age is verified during the registration process. If we become aware for any reason that a minor has created an account, that account will be immediately closed and the associated information will be deleted.
If you believe a minor is using our platform, please contact us at [email protected].
10. International Data Transfers
77pb serves users based in Bangladesh. Where applicable to data processing, communication with servers in other countries may sometimes occur. In such cases, we ensure that applicable data protection standards are maintained.
Third-party service providers who process data on our behalf are contractually obligated to comply with our defined privacy and security standards.
11. Policy Changes & Updates
77pb reserves the right to update this privacy policy as needed. For significant changes, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed.
- For important changes, a notice may be sent to account holders by email or on the platform.
- Continued use of the platform after a policy update will be considered acceptance of the new policy.
We recommend that you visit this page regularly and stay informed about the latest policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 through the platform
- Support Language: Bengali and English
We try to resolve all information-related requests within a reasonable time.
Your security is our responsibility
At 77pb, your information is protected, your transactions are secure, and your experience is reliable. Read our other policy pages to learn more, or go directly to the platform.
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